Frequently Asked Questions

Ashbal creates personalized Islamic children’s storybooks in which your child becomes part of the story.

The story can be personalized using your child’s name, age, appearance, and other details provided during the order process.

Yes. You may upload a clear photo of your child to help us create illustrations that better resemble them.

Your child’s photo is used only to help create the personalized illustrations for your order. It is not displayed publicly.

Each order is reviewed before it is sent for printing to help ensure the personalization and illustrations are correct.

Production and shipping times may vary depending on the destination. You will receive updates as your order progresses.

Available shipping destinations and costs are shown during the ordering and checkout process.

Because each book is custom-made, cancellations and returns may be limited once production has started. Please contact us as soon as possible if there is an issue.

You can contact us through the Contact page, and we will respond as soon as possible.